Assistance Programs: Affordable Connectivity Program and Lifeline
Affordable Connectivity Program (ACP) Overview
The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. The benefit provides a discount of up to $30 per month toward internet service for eligible households.
Who Is Eligible for the Affordable Connectivity Program?
A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria below:
- Received a Federal Pell Grant during the current award year;
- Meets the eligibility criteria for a participating provider’s existing low-income internet program;
- Participates in one of these assistance programs:
- The National School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision;
- Federal Public Housing Assistance
- Supplemental Security Income (SSI)
- Veterans Pension or Survivor Benefits
- or Lifeline;
How to Enroll:
If you need to talk to someone about your eligibility or application status, call the ACP Support Center at
Affordable Connectivity Program (ACP) FAQs
A household is eligible if one member of the household meets at least one of the criteria below:
- Has an income that is at or below 200% of the federal poverty guidelines;
- Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
- Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
- Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
- Received a Federal Pell Grant during the current award year; or
- Meets the eligibility criteria for a participating provider’s existing low-income program
Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $5.25 toward their bill. You can only use Lifeline for either phone or internet, but not both. Only one Lifeline Program discount is available per household on either a wireless or wireline qualifying service. Under the Lifeline Program, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses. The Lifeline Program benefit is non-transferable.
Eligibility and Application
To receive the Lifeline Program discount, residential customers must establish the eligibility of their household.
- Apply online to the Lifeline Program through the National Verifier.
- Or, apply on a uniform paper application directly regardless of which provider you get phone or internet service from.
Visit Universal Service Administrative Co. at www.lifelinesupport.org or call 1-800-234-9473 for more information about the Lifeline Program.