Assistance Programs: Lifeline and Affordable Connectivity Program*
Lifeline
Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $15.70 toward their bill. You can only use Lifeline for either phone or internet, but not both. Only one Lifeline Program discount is available per household on either a wireless or wireline qualifying service. Under the Lifeline Program, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses. The Lifeline Program benefit is non-transferable.
Eligibility and Application
To receive the Lifeline Program discount, residential customers must establish the eligibility of their household.
- Apply online to the Lifeline Program on getinternet.gov.
- Or, apply on a uniform paper application directly regardless of which provider you get phone or internet service from.
More Information
Visit Universal Service Administrative Co. (USAC) at lifelinesupport.org or call 1-800-234-9473 for more information about the Lifeline Program.
Affordable Connectivity Program (ACP)
Due to a lack of additional funding from Congress, the Affordable Connectivity Program has ended for now.
- The last monthly bill to include ACP benefit was April 2024 invoice.
- Loss of credit increased broadband internet service by $30.00 starting with May invoices.
- Please note, service will remain at the existing service level at the full undiscounted price now that ACP credit is no longer available. If you do not wish to receive internet service after the end of ACP or would like to change your service plan, please contact our Customer Service Department at to discuss your options.
For additional information regarding the ACP, please go to: FCC Affordable Connectivity Program Wind-Down.