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		Proudly serving our neighbors with local service and world-class technology since 1904. Waitsfield and Champlain Valley Telecom provides local service, long distance and high-speed Internet service to the Mad River and central Champlain Valley regions of Vermont.

24 Hour Account Access

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Customer Service

Toll-Free Number: 1-800-496-3391

Telephone Number: (802) 496-3391

Repair Number: (802) 496-3393

Automated Account Management: 1-866-863-8070

Online Account Management: https://myaccount.wcvt.com/

Email: csdept@wcvt.com

Mailing Address: PO Box 9, Waitsfield, VT 05673

Office Locations


Waitsfield Business Office Route 100 Waitsfield, VT Monday - Friday, 8:00am - 5:00pm Waitsfield Branch Office Mad River Green Shopping Center Waitsfield, VT Monday - Friday, 8:00am - 5:00pm	Hinesburg Branch Office Mechanicsville Road Hinesburg, VT Monday - Friday, 8:00am - 5:00pm

Check Your WCVT Account Balance or Make a Payment 24 Hours a Day Online or from any Touch-Tone Phone

Online: To access your account, click here or visit the Manage My Account section of our website. First time users will need to register for access. All your account information is transmitted using a secure format. Once registered, you will have immediate access to view and pay your bills online. You may also view and print previous bills.

Phone: Waitsfield and Champlain Valley Telecom offers the convenience of accessing your account 24 hours a day, 7 days a week, via our automated account management system. All you need is a touch-tone phone and you can access your account anytime from anywhere. This service allows you to check your current account balance, the amount of your last payment, and you can also make a payment with a credit card.

To access your account information, simply dial 1-866-863-8070. The first time you call into the system, you will be required to enter your WCVT account number (so be sure to have your monthly billing statement available). You will then be prompted to establish a personal identification number (PIN) to access your account in the future.

800-496-3391 • csdept@wcvt.com

Waitsfield and Champlain Valley Telecom is a local, family owned, independent telecommunications provider based in Waitsfield, Vermont. WCVT provides a wide range of Internet services including: high-speed DSL service, server hosting, web hosting through its Green Mountain Access subsidiary and Cable Television services through its Waitsfield Cable subsidiary.

gmasite@wcvt.com