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AnnouncementsWaitsfield and Champlain Valley Telecom is currently in the process of finalizing information for the 2008-2009 Stowe Community Telephone Directory. August 22, 2008 is the deadline for changes. The telephone directory is published annually with approximately 15,000 copies distributed to every household, business, hotel, condominium and Bed and Breakfast throughout the Stowe area. The directory includes local street maps, hiking and cycling adventures, walking trips and covered bridges, making it the book of choice among residents and tourists. Visit the online version of the directory by clicking here.
For more information on yellow page advertising, please contact Alan Jones at 802-496-8328 or via e-mail at ajones@wcvt.com.  The 2008-2009 Mad River Valley telephone directory is now available. This year’s cover was captured by local Waitsfield photographer, Dennis Curran. The photo was taken from Scragg Mountain Road in Waitsfield looking west toward Bragg Hill. To view more of Dennis Curran’s work, please visit his website at www.curranphotography.com.
The directory is distributed to approximately 13,000 households, businesses, and tourists throughout the Mad River Valley. This year’s history section features an indepth account of churches in the Valley, and was written by Eleanor Haskin, Jan Pogue and Tammy Field. Additional copies are also available at Waitsfield and Champlain Valley Telecom business offices and various distribution locations throughout the area. The telephone directory can also be viewed online at www.vermontphonebooks.com . For more information or to request additional copies, please contact Alan Jones at 496-8328 or via e-mail at ajones@wcvt.com. 
Waitsfield and Champlain Valley Telecom is pleased to announce the recipients of the 2008 Eunice B. Farr Incentive Award scholarships. "It is a pleasure to award these scholarships on an annual basis. We wish these motivated students the best of luck in their future endeavors," said Gregg Haskin, President and CEO of Waitsfield and Champlain Valley Telecom. This year’s recipients were as follows:
Each year, Waitsfield and Champlain Valley Telecom grants five scholarships, one to each of the public high schools that students from our service area attend. These scholarships are donated in memory of the late Eunice B. Farr, former owner and operator of the Waitsfield-Fayston Telephone Company and grandmother of Gregg Haskin, President and Chief Executive Officer of the telephone company. The criteria of the scholarship is as follows, “The award should be presented to a graduating senior that plans subsequent education, be it college or trade school. The faculty should select an individual that has shown a steady improvement in his or her academics, but is not necessarily at the top of the class. The award is designed to benefit a hard working graduate that his or her instructors have found to demonstrate a sincere effort to improve grades/results and plans continuing education.” The Voice Mail system that answers your calls whether you're on the phone, online, or when the power goes out — just got better! We now offer a complete unified messaging system that allows you to access and manage your Voice Mail messages from the Internet, your computer, or via the phone.
Below are a few features that we think you’ll really enjoy. To view an online User Guide and video tutorials to guide you through setting up your Voice Mail Features, click here. As always, contact our Customer Service Department at 800-496-3391 or e-mail cdept@wcvt.com with any questions. Quick Retrieval of Messages - Simply Dial *99 to access your Voice Mailbox from your telephone subscribed to the service. Auto Login – Call into your Voice Mailbox from the telephone subscribed to the service without having to enter your password. Simply dial *99 and messages will begin playing automatically. You can enable or disable this feature. E-Mail Notification - Forward your Voice Mail messages to your e-mail address. Then listen, save, or delete messages. Accessing Your Voice Mail Via The Internet - Allows you to manage your settings, listen to your Voice Mail messages, and set up E-mail Notification. By-Pass Message Introduction - When listening to messages, simply press 1 to by-pass message introduction.
Waitsfield and Champlain Valley Telecom Employees Volunteer for Special Olympics Vermont 2008 Summer Games (6/2/08)
A group of dedicated Waitsfield and Champlain Valley Telecom employees assisted with the setup for the 2008 Special Olympics Vermont Summer Games held on May 30 - June 1 at the University of Vermont. This has become an annual event, with several employees volunteering. For more information on the Special Olympics Vermont or the Summer Games, visit www.vtso.org.
Valley resident Caroline McHugh has been awarded a $1,000.00 scholarship from the Foundation for Rural Education and Development (FRED). FRED is a charitable foundation and was founded by the Organization for the Promotion and Advancement of Small Telecommunications Companies (OPASTCO), a Washington D.C. based national industry association of rural independent telecommunications providers. Caroline was nominated by Waitsfield and Champlain Valley Telecom (WCVT), who is an active member of OPASTCO.
“We congratulate Caroline on her efforts as she is definitely deserving of this honor. We wish her the best of luck as she starts her college career this fall at Harvard University,” said Roger Nishi, Vice President of Industry Relations for WCVT and past chairman of OPASTCO. The mission of FRED and its supporters is to promote educational, social and economic development in rural America and Canada. The FRED Scholarship Program is made possible through the generosity of more than 1,000 small, independent telecommunications companies operating in rural areas across the United States and Canada and the companies that provide goods and services to these companies. 
Roger Nishi, WCVT's Vice President of Industry Relations presents Caroline McHugh with her scholarship award. Recently some of our users have reported receiving emails from GMA stating we need to confirm their email address, their account is about to be disconnected, or a password needs to be updated.
These messages are NOT from GMA and should be deleted right away. Thank you. -Tech Support On March 26, Waitsfield and Champlain Valley Telecom sponsored a Red Cross blood drive at their main business office in Waitsfield, Vermont. According to Eric Haskin, Network Director for WCVT and event organizer, “The goal for the blood drive was 70 pints, and we exceeded that goal with a total of 82 pints of blood being donated for the day. I would like to personally thank everyone who donated blood, or volunteered to help make the event a success.”
Waitsfield and Champlain Valley Telecom employee, Roger Nishi, takes time out of his schedule to donate blood. The 2008 Waitsfield and Champlain Valley Telecom Community Easter Egg Hunt was held on Saturday, March 22. Approximately 200 children came out to meet the Easter Bunny and hunt for colored eggs and prizes.
A Special thanks to the Mad River Valley Chamber of Commerce for co-sponsoring the egg hunt and the Waitsfield and Champlain Valley Telecom employees who volunteered their time to assist with the event. 
Waitsfield and Champlain Valley Telecom is pleased to offer you the convenience of receiving your monthly billing statement via e-mail. E-bill saves you time and money - no more stamps to buy, checks to write or envelopes to mail and you’re saving paper too!
Your monthly payment may be made online through the Manage My Account section of our website, by calling our automated account management system at 1-866-863-8070, or by signing up to automatically have your bill paid via your credit card or deducted from your checking account. For more information or to sign up for this free service, please contact our Customer Service Department at 1-800-496-3391 or via email at csdept@wcvt.com. Waitsfield and Champlain Valley Telecom offers the convenience of managing your account telephone/internet account online through the Manage My Account section of our website. Manage My Account offers secure online access to your account information and allows you to check your account balance and payment history, view and pay your monthly bill, and you can now order additional features and services.
If you have not yet registered for access, click here to signup now. Enrollment is free, and once registered, you will have immediate access to your account
Waitsfield Cable To Go All-Digital In Summer 2008 - Upgrade Will Bring Many More Channels And HDTV (12/18/07)
Waitsfield Cable is pleased to announce plans for a major upgrade of its system that serves the Mad River Valley and recently added Bolton Valley service area. By the end of summer 2008, all Waitsfield Cable customers will migrate from traditional analog transmission to a total digital system.
This will greatly enhance the customer viewing experience adding additional programming and making possible offerings like HDTV and integrated digital video recorders (DVR's) possible. The upgrade will require the replacement of all analog cable boxes with new digital boxes that offer integrated cable cards in addition to other advanced features and premium audio/video outputs. The engineering and planning work is in progress and includes the installation and conversion of new cable head-end equipment to digital, plus the many internal efforts necessary to make a project of this scale happen. For more information on HDTV,please click here. In the true spirit of the holiday, Waitsfield and Champlain Valley Telecom coordinated their annual gift drive. In addition to employees donating gifts, customers also brought in donations to be placed under the giving trees that were placed at all three office locations. Hundreds of gifts for all ages were collected and will be delivered to local community organizations for distribution. Happy Holidays from Waitsfield and Champlain Valley Telecom!
Presents from annual gift drive waiting to be delivered. Waitsfield and Champlain Valley Telecom is committed to protecting your privacy. As a result of recent changes in the Federal Communications Commissions (FCC) consumer privacy rules, we are required to implement additional measures to protect your account information. In order for us to answer any questions you may have regarding specific calls on your bill, (referred to as call detail information) we suggest that you have a copy of your bill readily available to provide us the date, time and duration of the call(s) you have questions on. In addition, you also have the following options:
- Obtain specific account information online by logging into your account via the Manage My Account section of our website at www.wcvt.com. - Come to one of our three offices with a valid photo ID and we can discuss them with you. - Request that we mail the information to the billing address that we have on record (address must be on record for a minimum of 30- days). - Ask that a Customer Service Representative contact you at your telephone number of record. If you have any questions, please do not hesitate to contact our Customer Service Department at 1-800-496-3391. Waitsfield Cable has received approval from the State of Vermont to begin offering cable television services to the Bolton Valley resort area. We are currently in the construction phase and have crews working to bring service up to the mountain area. It is our goal to have service available to customers in mid December. If you would like us to keep you updated with the latest information and progress, click here to subscribe to our e-mail distribution list. For information on available packages, rates and channel lineups, click here. We look forward to serving you soon!
The Richmond Area Teen Center has been awarded a $2,000 grant from the Foundation for Rural Education and Development (FRED). This program provides funds to educational and community development projects that are located in areas served by local telephone companies that are members of the Organization for the Promotion and Advancement of Small Telecommunications Companies (OPASTCO). Waitsfield and Champlain Valley Telecom (WCVT), who is an active member of OPASTCO, submitted the grant application on behalf of the Richmond Area Teen Center. The grant will help with creation of the technology and computer room at the Center. When complete, the Richmond Area Teen Center will be open to approximately 2,500 teens in Richmond and the surrounding communities.
For more information on the FRED education and community development grants, please contact Alan Jones at (802) 496-8328 or ajones@wcvt.com.  On May 17, Governor Jim Douglas presented Waitsfield and Champlain Valley Telecom with a 2007 Silver Work Site Wellness Recognition Award from the Vermont Governor’s Council on Physical Fitness and Sports. The awards program recognizes businesses that support employee access to physical activity and promote good health on and off the job.
For more information on the Vermont Governor’s Council on Physical Fitness and Sports and other award winners, visit their website at www.vermontfitness.org. The Spring 2007 issue of Vermont Life Magazine features an article on Waitsfield and Champlain Valley Telecom's rich history. The story appears in the "Made in Vermont" segment and is written by Michael Levine. To read an excerpt from the article, visit the Vermont Life Magazine website.
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  Waitsfield and Champlain Valley Telecom is a local, family owned, independent telecommunications provider based in Waitsfield, Vermont. WCVT provides a wide range of Internet services including: high-speed DSL service, server hosting, web hosting through its Green Mountain Access subsidiary and Cable Television services through its Waitsfield Cable subsidiary. |
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